Virgin Atlantic Airlines: Manage Booking, Flight Change, Seat Change, Cancellation & Refund Policies

Travelsfare

Complete Guide to Virgin Atlantic Airline Flight Booking, Changes, Cancellations, Refunds & No-Show Rules

Travelsfare

Complete Guide to Virgin Atlantic Airline Flight Booking, Changes, Cancellations, Refunds & No-Show Rules

Travelsfare

Complete Guide to Virgin Atlantic Airline Flight Booking, Changes, Cancellations, Refunds & No-Show Rules

Manage Booking Policy

You can manage your booking anytime using the ‘Manage My Booking’ feature on our official website.

Features available through Manage Booking:

View your travel itinerary
Change travel dates or flight times
Update passenger information
Add baggage or meal preferences
Select or change seats
Cancel your booking (if applicable)
Request special assistance

To access the Virgin Atlantic manage booking portal:

Visit our official website.
Navigate to “Manage My Booking”.
Enter your booking reference and last name.

The Virgin Atlantic flight booking management system is available 24/7 and is the fastest way to update or review your reservation.

24-Hour Cancellation Policy

We offer a 24-hour cancellation policy that allows you to cancel your flight and receive a full refund within 24 hours of booking, regardless of your fare type.

Conditions:

The booking must be made directly through Virgin Atlantic (website, app, or contact center).
The cancellation must occur within 24 hours of the original booking time.
The flight must be scheduled to depart at least 7 days (168 hours) after the time of booking.

To cancel within 24 hours:

Log in to Manage My Booking.
Select the flight you wish to cancel.
Click “Cancel” and follow the on-screen instructions.

Your Virgin Atlantic cancellation refund will be processed automatically to your original payment method. Processing may take 7–10 business days.

Refund Policy

Refund eligibility depends on the fare rules associated with your ticket.

You are eligible for a refund if:

You cancelled within 24 hours of booking (per our 24-hour policy).
You purchased a refundable or flexible fare.
Your flight was cancelled or rescheduled by Virgin Atlantic.
You are entitled to a refund under applicable travel regulations.

To request a refund:

Visit Manage My Booking and choose “Request Refund”.
Submit a Virgin Atlantic refund request using your booking reference.
Track your refund status Virgin Atlantic by checking your email or contacting customer support.

Flight Change Policy

We understand plans change. You may amend your flight itinerary using the Virgin Atlantic flight change policy.

You may:

Change your Virgin Atlantic flight date
Modify your destination
Upgrade your cabin class

24-Hour Flight Change Policy:

You can make changes within 24 hours of booking without incurring change fees.
Applies to tickets booked directly through Virgin Atlantic.

Outside the 24-hour window:

A Virgin Atlantic flight change fee may apply depending on your fare class.
Virgin Atlantic same-day flight change is available subject to seat availability and additional charges.

To change your flight:

Visit Manage My Booking.
Select the flight you want to update.
Choose “Change flight” and follow the prompts.

Seat Change Policy

Virgin Atlantic offers flexible options to select or change your seat anytime before check-in.

You can:

Change your seat after booking by visiting Manage My Booking.
View seat maps and choose preferred locations (e.g., aisle, window, extra legroom).

24-Hour Seat Change Policy:

You can change your seat selection within 24 hours of booking at no additional cost.
Applies to both economy and premium cabins.

To change your seat:

Log in to Manage My Booking.
Click on “Change seat”.
Select your preferred seat from the interactive seat map.

Virgin Atlantic seat upgrade or change is also available depending on fare type and seat availability.

Summary of 24-Hour Policies

Policy Area	24-Hour Rule
Cancellation	Full refund available if cancelled within 24 hours of booking
Flight Change	Free change within 24 hours of booking
Seat Change	No fee for seat changes within 24 hours of booking
Modify Booking	All changes permitted within 24 hours using Manage My Booking
Full Refund	Granted automatically if cancelled under the 24-hour cancellation policy

Final Note from Virgin Atlantic

At Virgin Atlantic, our goal is to make your journey as stress-free and flexible as possible. From Virgin Atlantic manage booking tools to our 24-hour cancellation and flight change policies, we put control in your hands.

Whether you're rebooking for convenience or need to adjust your seat at the last minute, rest assured that Virgin Atlantic is here to help.

For additional support or complex changes, please reach out to our customer service team or visit the Help section on our website.

Virgin Atlantic Airlines – Frequently Asked Questions (FAQs)

How can I manage my booking with Virgin Atlantic?

You can manage your reservation anytime through the Virgin Atlantic manage booking portal. Simply visit the "Manage My Booking" section on our website, enter your booking reference and last name, and access features such as seat selection, flight changes, cancellations, and more.

Can I cancel my Virgin Atlantic flight within 24 hours and get a refund?

Yes. Under the Virgin Atlantic 24 hour cancellation policy, you are eligible for a full refund if you cancel your flight within 24 hours of booking—no cancellation fee applies. This policy is valid as long as the flight is booked at least 7 days before departure.

How do I cancel a Virgin Atlantic flight online?

To cancel a Virgin Atlantic flight online, visit the "Manage My Booking" section, locate your itinerary, and select the “Cancel Booking” option. If you’re cancelling within the 24-hour window, the Virgin Atlantic cancellation refund will be processed automatically to your original payment method.

What is the Virgin Atlantic refund policy?

The Virgin Atlantic refund policy allows refunds for tickets cancelled within 24 hours of booking, for refundable fare types, and if Virgin Atlantic cancels your flight. You can submit a Virgin Atlantic refund request online. Most refunds are processed within 7–10 business days.

How do I request a refund from Virgin Atlantic?

You can get a refund from Virgin Atlantic by logging in to the "Manage My Booking" portal and selecting the “Request Refund” option. Ensure your fare type is eligible for a refund. Track your refund status Virgin Atlantic via email or by contacting customer support.

Can I change my flight with Virgin Atlantic?

Yes, under the Virgin Atlantic flight change policy, you can change your travel date, destination, or flight time. You may be required to pay a Virgin Atlantic flight change fee, depending on your fare type and the time of change.

Does Virgin Atlantic allow free flight changes within 24 hours of booking?

Yes. The Virgin Atlantic change flight within 24 hours policy permits free flight changes within the first 24 hours of booking. This applies to all ticket types booked directly with Virgin Atlantic.

How do I change my flight on Virgin Atlantic?

To change a Virgin Atlantic flight, log in to "Manage My Booking", select your reservation, and click “Change Flight.” You can reschedule a Virgin Atlantic flight to another date or time, subject to availability and fare conditions.

Can I change my seat on Virgin Atlantic after booking?

Yes, the Virgin Atlantic seat change policy allows passengers to select or change their seat after booking and up until check-in. Use the seat map in Manage My Booking to choose your preferred spot.

What is Virgin Atlantic’s 24-hour seat change policy?

Under the Virgin Atlantic 24 hour seat change policy, you can change your seat selection for free within 24 hours of booking. This is valid for all classes, including economy, premium, and upper class, subject to seat availability.