Thai Airways, the national carrier of Thailand, is globally recognized for its warm hospitality, premium service, and extensive route network across Asia, Europe, Oceania, and beyond. Whether you’re planning a tropical retreat to Phuket or a business trip to Bangkok, Thai Airways provides a smooth, luxurious flying experience backed by customer-first travel policies.
This guide dives deep into everything you need to know about flying with Thai Airways — from flight booking, managing your booking, and seat selection to cancellation, refunds, and the no-show policy. Need direct assistance? Contact Thai Airways at their toll-free number **1-877-747-7062** for 24/7 customer service.
Booking your ticket with Thai Airways is a simple process whether you're planning ahead or booking last-minute. You can book:
Thai Airways offers multiple fare classes like Economy Saver, Economy Flex, Royal Silk Class (Business), and Royal First Class. Each tier includes different levels of flexibility, baggage allowance, and in-flight service. During the flight booking process, passengers can:
For the most flexible options and access to updates, it's best to book directly through the airline or call **1-877-747-7062** for personalized help.
Once your flight is booked, you can easily access the manage booking section on the website or app to view and update your itinerary. All you need is your last name and booking reference number.
If you face any issues online, you can always speak to a Thai Airways representative by calling **1-877-747-7062**.
Thai Airways offers a range of seat selection options designed to maximize your comfort based on the aircraft and travel class:
You can choose your seat:
Seat upgrades are also available with miles or payment. For upgrade assistance, contact Thai Airways at **1-877-747-7062**.
Unexpected changes to your travel plans? Thai Airways provides a flexible cancellation policy based on your ticket type.
Cancellations can be done via the website or over the phone at **1-877-747-7062**.
Thai Airways strives to process eligible refunds promptly. Your eligibility depends on the fare type and how you booked.
Thai Airways may issue travel vouchers instead of monetary refunds in some cases, depending on fare conditions.
If you don’t show up for your flight without canceling it in advance, Thai Airways will apply its no-show policy, which could result in penalties.
If you know in advance that you can’t make your flight, always notify the airline or rebook to avoid charges. Call **1-877-747-7062** to inform customer support and retain your ticket’s value.
Earn miles every time you fly with Thai Airways or Star Alliance partners. Use Royal Orchid Plus points to:
Join for free on the Thai Airways website and start earning rewards from your very first flight.
Thai Airways brings world-class Thai hospitality to the skies with exceptional service, comfort, and reliability. From easy flight booking to flexible options to manage your booking, a variety of seat selections, and transparent cancellation and refund policies, Thai Airways ensures your travel experience is smooth and stress-free.
For any help with bookings, cancellations, upgrades, or refunds, don’t hesitate to reach out to Thai Airways customer service at **1-877-747-7062** — available around the clock to assist you.
You can book directly via the website, app, or by calling their toll-free number 1-877-747-7062 for live support.
Yes, use the “Manage Booking” section online to modify your flight or call customer support for help.
Standard seats in Economy may be selected for free during check-in. Preferred seats or upgrades may require a fee.
Free cancellation is allowed within 24 hours of booking. Beyond that, penalties depend on the fare type you purchased.
Submit a refund request online or contact 1-877-747-7062 for help with processing your refund.
It’s considered a no-show. Depending on your ticket type, your ticket may be forfeited or rebooked with a fee. Call Thai Airways ASAP to discuss options.