Ethiopian Airlines is one of Africa’s most prominent and reputable carriers, serving over 125 international and domestic destinations. Known for its affordable pricing, modern fleet, and reliable service, it is a preferred choice for travelers flying across Africa, Europe, Asia, and the Americas. Whether you are planning a quick business trip or a long-haul journey, understanding Ethiopian Airlines' booking, seat selection, cancellation, and refund policies can make your travel experience smoother. For personalized support, dial the 24/7 toll-free number **1-877-747-7062**.
Booking a flight with Ethiopian Airlines is simple and intuitive. You can make reservations through the airline's official website, mobile app, ticketing offices, or customer support at **1-877-747-7062**. The online booking portal allows passengers to:
Ethiopian Airlines accepts multiple forms of payment, including international credit/debit cards, PayPal in selected regions, mobile money, and direct bank transfers. Passengers are encouraged to book early to take advantage of promotional fares and seasonal discounts.
The "Manage Booking" feature allows travelers to make post-booking adjustments. After logging in with your booking reference and surname, you can:
For travelers with complex itineraries or urgent changes, contacting the airline directly at **1-877-747-7062** is the fastest and most efficient way to manage your reservation.
Ethiopian Airlines provides passengers the option to select their preferred seats while booking or later through the manage booking tool. There are several types of seats available:
Seat selection is often complimentary for Cloud Nine passengers, while Economy passengers may need to pay a small fee, especially for preferred seating. Frequent flyers with elite ShebaMiles status may receive free seat upgrades.
Ethiopian Airlines allows passengers generous baggage allowances:
Excess baggage can be purchased during booking or later via Manage Booking or at the airport. It’s cheaper to pre-book additional baggage online rather than at the airport.
Ethiopian Airlines offers flexible cancellation policies tailored to the fare type:
It is recommended to cancel your booking as early as possible if your plans change. For assistance, contact **1-877-747-7062**.
Refunds are processed based on fare conditions and the nature of cancellation:
Based on your ticket’s refundability. Flex fares and Business Class generally qualify for partial or full refunds.
Full refund issued if the airline cancels or significantly delays your flight.
Refunds may take **7–14 business days** for card purchases and longer for bank transfers.
Refund requests can be initiated via the Ethiopian Airlines website or by contacting customer service at **1-877-747-7062**.
If a passenger fails to check in or board the flight without prior notice, Ethiopian Airlines considers it a "no-show." Here's how it’s handled:
Inform in Advance: Notifying the airline in advance of a delay can sometimes help you avoid full fare forfeiture. Immediate contact at **1-877-747-7062** is advised if you're running late or anticipate missing your flight.
Passengers can enjoy a warm and comfortable flying experience on Ethiopian Airlines:
Ethiopian Airlines provides 24/7 multilingual customer service. Whether you need help with flight changes, baggage issues, or refunds, the best way to get direct assistance is by calling **1-877-747-7062**. Their representatives can help resolve concerns promptly and guide you through any travel-related issues.
Ethiopian Airlines offers a solid blend of affordability, comfort, and service for travelers across various routes. With easy online booking, a user-friendly manage booking interface, generous baggage allowances, and flexible cancellation and refund policies, the airline prioritizes customer satisfaction.
Whether you're a frequent flyer or a first-time passenger, Ethiopian Airlines ensures a smooth and reliable travel experience.
Use the "Manage Booking" section on the website or call 1-877-747-7062 to change flight details, add services, or update preferences.
Yes, depending on your fare type. Saver tickets are usually non-refundable, while Flex and Business fares allow partial or full refunds.
Cancel within 24 hours of booking for a full refund, if the booking was made at least 7 days before departure.
Standard seat selection may be free on some tickets, but extra legroom or preferred seats often come with a fee unless you're a ShebaMiles elite member.
Contact the airline as soon as possible at 1-877-747-7062 to explore rebooking options. Rebooking may be allowed depending on fare conditions.
Refunds are typically processed within 7 to 14 business days for eligible tickets. Bank transfers may take longer.